Privacy notice
Privacy notice for Wrong Fuel Maryport, a service by Forecourt Assistance. Call 01293 248666 — 24 hours, every day.
Who controls your data
Fuel Fixer Ltd, company no 08520551, registered at Fairway House, Portland Road, East Grinstead, RH19 4ET.
What we collect
When you call, we take your name, phone number, vehicle details and the location of the vehicle, because we cannot dispatch without them. Calls may be recorded for training and dispute resolution. This website uses analytics to count visits and calls.
Why we hold it
To carry out the job you asked for, to raise an invoice, to meet our waste duty-of-care record-keeping obligations, and to handle any later complaint or claim.
How long
Job and invoice records are kept for six years, which is the period in which a claim could be brought. Waste transfer notes are kept for the statutory period. Call recordings are kept for a short period and then deleted.
Your rights
You can ask for a copy of what we hold, ask for it to be corrected, ask for it to be deleted where we are not required to keep it, and complain to the Information Commissioner's Office.
Sharing
We do not sell your data. We share it with the technician attending, our payment processor, and our licensed waste carrier where the job involves fuel removal.
Who you are dealing with
Wrong Fuel Maryport is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Questions we get asked
What if I have already driven it?
Still call. Most vehicles driven a short distance are recoverable. Tell us how far you got, because it changes the kit we bring.
Is this a garage?
No. Wrong Fuel Maryport is mobile. A technician travels to the vehicle wherever it is standing.
How long will I be waiting?
Arrival depends where you are across CA15 and the Solway coast and what is already running. You get a realistic window on the call rather than an optimistic one.
What about a van or a hire car?
Same job. With a hire car, ring the hire company too — some policies cover a misfuel drain and it is worth knowing before you pay.
Can you come to a supermarket forecourt?
Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.
Can I just top it up with the right fuel?
No. Dilution does not fix contamination, and driving to a filling station to try it is the mile that turns a drain into a repair.
Across the network
Wrong Fuel Maryport is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.
- Forecourt Assistance — the operator: network directory and author page
- AdBlue in Fuel — AdBlue contamination drains only
- Misfuel Doctor — misfuel help, organised by fuel mix-up
- Wrong Fuel — the evidence base; home of every statistic
- Fuel Fixer Scotland — wrong fuel across Scotland, plus Ireland
- Fuel Fixer — the group operating site
- Misfuel Servicing — wrong fuel and misfuelling help, call-only
Background reading: Common rail injection — Wikipedia.
Last updated · Reviewed by Rambo S, Wrong Fuel Expert